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Our Guarantee

PRICE ADVANTAGE

susuohome.com aims to provide customers with products with latest fashion and newest design, which is excellent in quality, and most importantly, low in price. With offices in Hongkong, Guangzhou and Suzhou, susuohomes.com works with the most trusty and professional manufacturers in China as well as India, who are selected for their product quality, reputation and reliability. We have exclusive contracts with them and they will continuously offer us with latest dress models. Because our products are directly sourced from these manufacturers, our competitive price edge and high-class quality are ensured.

SECURE SHOPPING

Customers who refuse online shopping are afraid of, in most cases, the abuse of personal information. Shopping on susuohome.com, however, there is no reason to worry about this issue. Customers’ privacy is highly respected by susuohome.com as we have implemented policies that guarantee your security and privacy. See our Privacy Policy. When an order from you is placed at susuohome.com, we encode your information with the use of Secure Socket Layer (SSL) encryption technology - the most advanced customer online security to date. We are also certified with Internet Shopping Is Safe (ISIS) & Internet Delivery Is Safe (IDIS) to ensure your secure shopping on our website.

PRODUCT EXCELLENCE

susuohome.com aims to provide you with the most high-quality dress. While you're sitting in comfort in your own office or home, browsing through susuohome.com's wide range of products, we're busy selecting the best products at the best price for you. With offices in Hongkong, Guangzhou and Suzhou, susuohomes.com has all the advantages to work with the most professional manufacturers in China and India. The process of choosing best products for you needs circumspect and care. Firstly, all materials, such as the fabric, beadings, sequins etc, are chosen with prudence; furthermore, your dress is carefully tailored by our talented and experienced craftsmen, then a highly strict quality check process is handled by our professional inspectors, last but not least, a strong and safe packing is also ensured.

Fast Processing & Shipping

The moment your payment is confirmed,your friends at susuohome.com will immediately begin processing your order. One reviews the details of your order, checking if there is anything that might delay processing, while another speeds off to contact with our factory for the preparation for tailoring your dress. We cooperate with world class carriers, for instance, DHL, which ensures a timing and safe delivery. Once your dress is completed and fully inspected, it will be shipped to your destination. We can ship to over 200 countries and regions worldwide. Commonly, our shipping time will take 3-5 days, however, if there are extreme weather conditions, unscheduled strikes or lack of service, the shipping time may be prolonged. We believe that these kinds of uncontrollable situations can be understood and forgiven by our customers.

Excellent Customer Service

We have two parts of considerate customer services for your convenience. For questions concerning order status and other after-sales support, you can log in to My Account and click on the order which you need help with. If you need information before you buy, you can start a Live Chat with our customer service associates. Normally, our customer service associates are available to answer your questions by email or live chat 24 hours a day and 7 days a week. We appreciate your icomments and will respond within 12 hours. You canmake a request at any time, our knowledgeable and professional customer service associates are right there to help.

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