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How do I estimate my delivery date?

All our orders have to be processed before they can be shipped, so the total delivery time is divided into two parts: Processing Time and Shipping time.

Total Delivery Time = Processing Time + Shipping Time

Processing Time

Categories

Business Days(Mon-Fri)

Products

Non Custom-made

5-8

Clothing

5-8

Women's Shoes

7-10

Home Lighting

Custom-made

12-14

Special Occasion Dresses

12-15

Women's Shoes

Notes:

1. Processing time is calculated from the time your order is verified.

2. Processing time might be put off due to the delay of order verification, holidays or shortage of stock.

3. Chinese holiday reminder: Chinese Lunar New Year (usually in February), Labor Day (1st May every year), Chinese National Day (1st October every year). Delivery time will be affected during the holidays and the delay is often about 5-6 days and sometimes even longer. Normal service resumes immediately after each holiday.


Shipping Time

The shipping time is affected by the shipping method you choose. The detailed information is shown in the charts below.

Category

Shipping Method

Countries

Days

Lighting

Standard Shipping

North America (United States, Canada)

10-15

Oceania (Australia)

Europe (United Kingdom, France, Italy, Germany, Austria, Greece, Portugal, Poland, Spain, Denmark, Belgium, the Netherlands, Sweden, Finland, Ireland, Luxembourg, Switzerland, Czech Republic, Croatia, Hungary, Liechtenstein, Monaco, San Marino, Vatican)

Asia (Japan, Singapore)

Ocean Shipping

American mainland (excluding military exclusion zones and overseas islands), Australia

25-30

Europe (United Kingdom, France, Italy, Germany, Austria, Greece, Portugal, Poland, Spain, Denmark, Belgium, the Netherlands, Sweden, Finland, Ireland, Luxembourg, Switzerland, Czech Republic, Croatia, Hungary, Liechtenstein, Monaco, San Marino, Vatican), Canada

35-40

Category

Shipping Method

Cost

Countries

Days

Clothing

Standard Shipping

$12.99

North America (United States, Canada)

 

10-15

Oceania (Australia)

Europe (United Kingdom, France, Russia, Italy, Germany, Austria, Greece, Portugal, Poland, Spain, Denmark, Belgium, the Netherlands, Sweden, Finland, Ireland, Luxembourg, Switzerland, Czech Republic, Croatia, Hungary, Liechtenstein, Monaco, San Marino, Vatican, Norway, Turkey)

Asia (Japan, Singapore)

Notes:

1.* Countries which require customs duty. The customs policies differ among different countries.Once the parcel reaches the destination country, any customs or import duties that might occur should be paid by the recipient.
2. Within 1-2 business days after the order is successfully dispatched, we will provide the tracking number of your order by sending an email to the registered email address.
3. The P.O.Boxes and military address(APO, FPO) in the US can not be delivered. For the US territories,please leave a note when you place an order. For example,if your address is in Guam, Puerto Rico, you could state Guam, Puerto Rico in the country section.
4.Customers from Russia please leave a message to illustrate the name and the specific address of your company because the private address in Russia can not be delivered.

 

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